January 10, 2018
In the latest release, the bank added a search engine inside the app so users can fully capitalize on the many features that have won it multiple awards. With the new search, users simply start typing what they would like to do in the search bar, and the app automatically displays a list of applicable functionality from which the user can select. When the client taps on one of the results in the list, the app automatically navigates the client to the exact spot in the app where that functionality is or information is located.
"We've won quite a few awards for the many ways customers can use our app," said BBVA Compass Head of Online and Mobile Banking Alex Carriles. "With so many great features, it's imperative that customers have an easy way to find and go to each of them. We've accomplished that with our new functionality search – a search we think is unlike any other on the market."
Also included in version 5.4 of the Mobile Banking App is a refreshed app icon and direct deposit form. The form prefills customer's banking information, including routing and account numbers, to make it easier for customers to auto-deposit paychecks. The customer can also send, print, or save the document as a PDF, making the process of setting up direct deposits quicker and easier.
"We keep striving to make the customer's experience with mobile banking easier and more intuitive," Carriles said. "It's important to us that we continue meeting customers' needs in new and unique ways, anticipating what they want and need next, and helping them to bank when, how and where they want."
The BBVA Compass Mobile App was named Best Mobile App by Money® magazine in 2015, Javelin Strategy & Research's Mobile Banking Leader in Functionality Award three times in as many years and just weeks ago, Javelin named it a leader for its ease of use in its 2017 Mobile Banking Scorecard.
For more information on the BBVA Compass Mobile Banking App, click here.
To learn more about BBVA Compass, visit: www.bbvacompass.com.
About BBVA Group
BBVA [NYSE: BBVA] is a customer-centric global financial services group founded in 1857. The Group has a strong leadership position in the Spanish market, is the largest financial institution in Mexico, and has leading franchises in South America and the Sunbelt Region of the United States; it is also the leading shareholder in Garanti, Turkey's biggest bank for market capitalization. Its diversified business is focused on high-growth markets and it relies on technology as a key sustainable competitive advantage. Corporate responsibility is at the core of its business model. BBVA fosters financial education and inclusion, and supports scientific research and culture. It operates with the highest integrity, a long-term vision and applies the best practices. More information about BBVA Group can be found at bbva.com.
About BBVA Compass
BBVA Compass is a Sunbelt-based financial institution that operates 649 branches, including 336 in Texas, 89 in Alabama, 63 in Arizona, 61 in California, 45 in Florida, 37 in Colorado and 18 in New Mexico. BBVA Compass ranks among the top 25 largest U.S. commercial banks based on deposit market share and ranks among the largest banks in Alabama (2nd), Texas (4th) and Arizona (5th). BBVA Compass has been recognized as one of the leading small business lenders by the Small Business Administration (SBA) and ranked 5th nationally in the total number of SBA loans originated in fiscal year 2016. Additional information about BBVA Compass can be found at www.bbvacompass.com. For more BBVA Compass news, follow @BBVACompassNews on Twitter or visit newsroom.bbvacompass.com.
SOURCE BBVA Compass
For further information: Christina Anderson, External Communications, Tel. 205 524 5214, firstname.lastname@example.org